Shipping & Returns
Sienna Mai is based in the UK & all orders are dispatched from the UK. All orders are dispatched next day Mon - Fri if your proof is approved before 5pm
Delivery to the UK
Standard delivery
- Arrives 1 - 2 days after dispatch (Mon-FRI)
- Royal Mail 1st class/24 (untracked)
- Costs £0.95 or FREE if your order is over £20.00
- All orders over £50.00 are sent Royal Mail 24 Signed for FREE of charge
Express delivery
- Arrives 1 day after dispatch (Mon-FRI)
- Royal Mail Special Delivery Pre 1pm
- Exception: All A1 Canvas express delivery are sent DPD next day
- Costs £9.99
Delivery to the Europe & USA
- Arrives 3-7 days after dispatch (Mon-FRI)
- Royal Mail Airmail Standard (untracked)
- Costs £2.50 for orders under £5.00
- Postage on orders between £5.01 and £69.99 costs £14.99
- All orders over £125.00 are sent FREE of charge
Returns & Cancellations
Due to the personalised nature of our products, we don't typically accept returns unless your order is defective. If you're not happy with your order please let us know within 7 days of receipt of the parcel. We do accept returns within 30 days and the buyer is to pay for the postage and send via Royal Mail or other trusted courier.